A planning session designed to consolidate your people journey and build strategies around making each employee touchpoint work

Our single-day workshop is designed for leaders who are looking to design a people strategy that enhances the employee experience, reduces 90-day turnover and delivers great business results.

Complemented with relevant and practical tools to help develop and implement an effective people strategy. In today's competitive and ever-changing marketplace, there has never been a more important time to maximise the alignment between your people strategy and business goals.

We facilitate a workshop that is based on the core principles of running a people-first organisation, those who know that their employees are their greatest value creator and driver of exceptional hospitality and loyalty. 

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Workshop Outline:

  • Business priorities and aspirations

    • Business goals

    • Exploration of the most relevant aspects of the external environment

    • The relationship between your business strategies and the employee & guest experience​

  • Where is my business today?

  • Mapping out the people journey as it is today - what makes your organisation unique?

  • The power of a great employee experience

  • Analysis of your management behaviours

  • Formulation of a new employee journey - creating an experience that will make your business boom

  • The Hospitality Mavericks 3-step process for people strategy and planning

  • Prioritisation of the activities that will achieve the strategic results

  • Formulation of clear and meaningful goals and targets

  • One-page strategy and people plan - a group activity that will compartmentalise each strategic area of focus and the relating projects

  • Advice on communicating and implementing throughout the organisation to achieve success

Who is this for?

  • CEOs 

  • Senior management teams

  • HR Directors and teams

Our process draws inspiration from some of the great leaders from our industry and beyond. Delivered by CIPD qualified practitioners all of whom possess a wealth of experience building stellar people strategies in fast-moving environments . They have been part of teams responsible for winning Best Place to Work, amongst other prestigious accolades in this field and share a genuine passion for designing and implementing great people strategies.

See the required pre-work below, and reach out to hear about how we can help you to develop a people strategy that has significant and measurable results. 

“Hospitality Mavericks brought an experienced and objective eye to our business and have helped us to harness some of our untapped strengths. The team are a delight to work with and the workshop was engaging, thought-provoking, well-organised and intuitive. I would highly recommend working with them and look forward to working with them again soon. .”


The Real Eating Company - Managing Director Helena Hudson

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